Effective Date: 2025-01-04
Welcome to Salo. These Terms of Service ("Agreement") govern your access to and use of the services and products provided by Salo, operated through:
- Aura Health LLC, 30 N Gould St, STE R, Sheridan, WY 82801, USA, and
- Haur B.V., Chamber of Commerce No. 96442654, John M. Keynesplein 1, 1066 EP Amsterdam, Netherlands
(collectively referred to as the "Company", "we", or "us").
1. Introduction
1.1. This Agreement sets out the rights and obligations between you, the Client, and the Company.
1.2. By using our Services or purchasing Goods from Salo, you confirm that you have read, understood, and agreed to this Agreement, including the arbitration clause in Section 17.
2. Definitions
Client: any user of the Website or buyer of our Goods or Services.
Company: Aura Health LLC or Haur B.V., depending on jurisdiction and method of purchase.
Goods: nutritional supplements, wellness products, or other physical items offered by Salo.
Digital Content: any downloadable or streaming content related to health and wellness sold via the Website.
Services: access to and use of Salo's website (salo.health), content, offers, and related functionality.
Website: https://salo.health
Distance Contract: any purchase agreement made remotely via the Website.
Privacy Policy: the privacy practices governing user data at salo.health/privacy.
3. Offers and Contract Formation
3.1. Offers will clearly display pricing, content, and payment options.
3.2. You agree to provide truthful, up-to-date information during purchase.
3.3. The Distance Contract is concluded when you accept the Offer and submit payment, acknowledging these Terms.
4. Use of the Services
4.1. You must be 18 or older to use or purchase from our Website.
4.2. We reserve the right to modify or discontinue any part of our Services at any time.
4.3. Services are provided "as-is" and may be affected by third-party factors beyond our control.
5. Payments
5.1. Prices are in USD or EUR depending on your location. Additional local taxes may apply.
5.2. Payments are processed via third-party providers. We do not store payment information.
5.3. Risk passes to you upon transfer to the payment gateway. Please refer to their terms and conditions.
6. Subscription Services
6.1. Subscriptions renew automatically unless cancelled at least 48 hours before renewal.
6.2. Discounts received during subscriptions may be revoked if early cancellation occurs.
6.3. Special deals and app store policies may override website terms as applicable.
7. Refunds and Returns
7.1. Refunds only apply to unopened Goods returned within 20 days with an issued return label.
7.2. $9 return shipping will be deducted from refunds.
7.3. Refunds are processed to the original method within 10-30 business days.
7.4. Defective products are covered by a 14-day limited warranty.
8. Intellectual Property
8.1. All content on salo.health is owned by the Company.
8.2. Unauthorized use, duplication, or modification is prohibited.
8.3. Client-submitted content grants a perpetual license for use (excluding confidential data).
9. Digital Content License
9.1. You receive a 5-year non-transferable license for any purchased Digital Content.
9.2. Digital Content is for personal, non-commercial use only.
9.3. Misuse may lead to license termination.
10. Sale Prohibited
10.1. Clients may not sell or share Digital Content obtained through the Company.
11. Privacy
11.1. See our Privacy Policy at https://salo.health/privacy for how your data is handled.
12. Indemnification
12.1. You agree to indemnify the Company against any claims arising from your breach of these Terms.
13. Limitation of Liability
13.1. We are not liable for indirect or consequential damages.
13.2. Maximum liability is limited to $100.
13.3. We are not responsible for events beyond our control.
14. Medical Disclaimer
14.1. Salo does not provide medical advice.
14.2. Always consult a qualified health provider before using our Goods or Services.
15. Termination
15.1. We may terminate your access for any violation of these Terms.
16. Amendments
16.1. We may modify these Terms at any time. Continued use implies acceptance.
17. Dispute Resolution and Arbitration
17.1. These Terms are governed by Texas law, unless local jurisdiction requires otherwise.
17.2. Disputes must be attempted to be resolved informally first.
17.3. All disputes will be resolved by binding arbitration under AAA rules.
17.4. Class actions and jury trials are waived.
18. Communication
18.1. We will communicate primarily via email. You must ensure your contact info is accurate.
19. Miscellaneous
19.1. No third-party beneficiaries.
19.2. If any part is invalid, the rest remains in force.
19.3. This Agreement is the entire agreement between Client and Company.
20. Contact Information
For any questions or concerns about these Terms, please contact:
Email: hello@salo.health
Phone: +1 (484) 263-5085
Company: Aura Health LLC
Address: 30 N Gould St Suite R, Sheridan, WY 82801, USA